quote:

To post a DxDiag report
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If you have already started a topic (aka "Discussion") about your problem, please DO NOT start a new topic for your DxDiag report. Instead, post the report in your existing topic!

1. Press keys (win) + R, or click on Start > Run.
2. Type dxdiag in the box.
3. Click OK.
4. Let the blue bar in the lower left corner of the Dxdiag window finish crawling and disappear.
5. Run all of the tests you can on the Display, Sound and Music tabs. Do not neglect to do this step!
-- a. On the Display tab, click on the Test DirectDraw and Test Direct3D boxes, and follow the resulting instructions.
-- b. On all of the Sound tabs, click on the Test DirectSound box, and follow the resulting instructions.
-- c. On the Music tab, click on Test DirectMusic box, and follow the resulting instructions.
6. Click on the Save All Information button.
7. Close the DxDiag utility.
8. Now you have a DxDiag.txt file on your Desktop, or in the location where you have saved it.
Copy *ALL* of the contents of this file to the Windows Clipboard:
-- a. Double-click on the file to open it.
-- b. Right-click anywhere in the text, then click on Select All in the resulting menu.
-- c. Right-click on the highlighted text, then click on Copy in the resulting menu.
9. Paste the contents of the file from the Clipboard into a new post in your existing topic (or start a new topic, if necessary):
-- a. With the mouse cursor at the upper left corner of the Quick Reply to: box (or the Message: box for a new topic), type in an explanation of your problem.
-- b. Position the mouse cursor at the left margin and one line down from your explanation, then right-click.
-- c. Click on Paste in the resulting menu.
-- d. Click on Post Now.

If the manufacturer and exact model number of your PC aren't shown under 'System Information' (System Manufacturer and System Model) at the top of the report, also include that information in your post. Or, if you built your system or it was put together locally for you, include the manufacturer and exact model number of your motherboard.

Heimdall
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